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Introduction
You’re at a crossroads: hire an agency (with its project managers, overhead, and multiple juniors) or go for a few senior-level Dedicated Umbraco Developers who focus on clean delivery and results?
This article dives deep into:
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Why agencies push big teams
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How that kills developer satisfaction and your budget
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What smart clients are doing in 2025
It ties back to our series:
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Why 1 Expert vs. 3 Average Developers → Why 1 Expert Is “Risky” – and 3 Average Developers Are Not
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Why the “bill-by-the-head” model is failing → The Great Outsourcing Crack: Why the "Bill-by-the-Head" Model Is Breaking Down
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How to choose between freelancing and agencies → Umbraco Freelancer or Agency? How to Choose the Best Option
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What makes a great Umbraco developer → Umbraco Developer Key Skills
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Why Umbraco projects fail → Reasons Why Your Umbraco Project Fail and Lose Money
The Team Illusion in Agencies
Agencies love headline-winning statements:
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We’ll assign you 5 people full‑time.
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With PMs, QAs, DevOps, and designers.
But here’s the reality:
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Developer pay gets eaten by margin
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Overhead roles fuel their bottom line
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You end up with low-satisfaction employees, not motivation
This is the same inflated model that fueled FTE illusions - read more in The Great Outsourcing Crack: Why the "Bill-by-the-Head" Model Is Breaking Down
Employee Satisfaction = Sustainability
Juniors and mids in agency settings often feel:
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Disempowered
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Micromanaged
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Undervalued
That leads to high turnover, rushed features, and more hidden cost for you.
Dedicated developers, on the other hand, thrive when they:
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Own the project
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Deliver fast and clean
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Are valued and trusted
Think: talented developers who stay instead of bouncing around.
Your Budget vs Their Margin
Outsourcing agencies typically markup:
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Developer salary ×2–×3
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HR, office, tools, events + hidden layers
Let’s break it down (2025 perspective):
| Role | Actual Salary | Billed Rate | Hidden Overhead |
| Mid‑Level Developer | $45,000/year | $90,000/year | HR, tools, office, PM, QA |
| Dedicated Developer | $45,000/year | $55,000/year | Direct cost only |
You pay more when you hire via agency - but the developer gets paid the same.
Your value disappears in between.
Agency vs Dedicated Developers in Action
Here’s how the models compare:
| Aspect | Agency | Dedicated Devs |
| Team Composition | PM, QA, Dev, Dev, Dev | 2–3 Senior Devs + optional coach |
| Developer Happiness | Low–Medium | High |
| Delivery Speed | Slow (meetings, processes) | Fast, direct |
| Budget Transparency | Poor (markup + overhead) | Excellent (you see real cost) |
| Accountability | Spread across roles | Clear, direct outcomes |
| Long‑term Ownership | Weak (high staff churn) | Strong (devs stay and improve) |
Link to Umbracare’s Philosophy
In Umbraco Freelancer or Agency? How to Choose the Best Option, we explained the hybrid route - the best of both - but warned about scale.
Now we go further:
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Agencies = process-heavy, profit-driven
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Dedicated devs = outcome-focus, agile thinkers
In short: dedicated teams kill overhead, boost morale, and deliver real results, not reports.
Common Objections & Answers
Objection 1: “What if we need QA or DevOps?”
Use part-time specialists only for spikes, avoid full-time hires unless justified.
Objection 2: “Won’t the dedicated developer leave?”
Not as likely, they stay when they’re trusted, valued and challenged.
Objection 3: “We need governance and structure”
Structure doesn’t need layers - it needs clear deliverables, agile, and weekly demos.
Real Failure, Real Gains
We tackled this in our post on Reasons Why Your Umbraco Project Fail and Lose Money:
- Poor team structure kills projects faster than anything.
- Dedicated devs who own the stack stop failures early, cut costs, and increase ROI dramatically.
Final Recommendation
If you want…
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Developers who care and own
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Clear budgets and direct ROI
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Fast delivery with no fluff
…skip the agency markup.
Hire dedicated Umbraco developers, supported by minimal specialist roles when truly needed.
Want Proof?
We’ll outline team fit, timelines, and ROI - no slides, no buzzwords, just clarity.
Or check our related reads: